AWS General Availability of Autonomous Agents Marks New Era in Cloud Operations
AWS today announced the general availability of two groundbreaking frontier agents — AWS DevOps Agent and AWS Security Agent — following their preview at re:Invent 2025. Early adopters report up to 75% lower mean time to resolution (MTTR) and 3–5x faster incident response, according to AWS.
"These agents work autonomously across multiple steps, operating continuously until the job is done, much like an always-available team member," said an AWS spokesperson. The move signals a shift toward fully automated cloud operations.
AWS DevOps Agent: Autonomous Incident Response in Minutes
The AWS DevOps Agent handles cloud operations — investigating incidents, reducing resolution time, and preventing issues before they occur. United Airlines, Western Governors University (WGU), and T-Mobile are already using it.
"At WGU, resolution time dropped from hours to minutes," a university IT director reported. Preview customers saw up to 75% lower MTTR and 3–5 times faster resolution. The agent works across AWS, multicloud, and on-premises environments.
AWS Security Agent: Continuous Penetration Testing Reduces Costs
The AWS Security Agent brings context-aware penetration testing into the development lifecycle, operating like a human tester but continuously. LG CNS, HENNGE, and Wayspring report strong results.
"We estimate over 50% faster testing and ~30% lower costs, with significantly fewer false positives," a LG CNS team lead noted. The agent also spans AWS cloud, multicloud, and on-prem setups.
Background: From re:Invent Preview to Full Launch
AWS first introduced the concept of frontier autonomous agents at re:Invent 2025. The two agents now generally available — DevOps Agent and Security Agent — were designed to simplify cloud operations at scale.
Both agents operate continuously until objectives are met, functioning as an always-available teammate. Customers can now offload heavy lifting and focus on strategic tasks, AWS explained.
What This Means: A New Standard for Cloud Operations
The autonomy and speed of these agents are set to transform how organizations manage incident response and security testing. The dramatic reduction in MTTR and lower operational costs free teams to innovate.
As AWS expands agent capabilities, expect broader adoption across industries. The ability to operate in multicloud and on-prem environments further lowers barriers to automation.
AWS Service Availability Updates: Key Lifecycle Changes
Alongside the agent launches, AWS updated its Product Lifecycle Changes guide on March 31, 2026. Several services entered maintenance or sunset phases.
Services in Maintenance
- AWS App Runner
- AWS Audit Manager
- AWS CloudTrail – Lake
- AWS Glue – Ray jobs
- AWS IoT FleetWise
- Amazon Application Recovery Controller (ARC) – Readiness Check
- Amazon Comprehend – Topic Modeling, Event Detection, and Prompt Safety Classification
- Amazon Rekognition – Streaming Events and Batch Image Content Moderation
- Amazon Simple Notification Service (Amazon SNS) – Message Data Protection (MDP)
Services in Sunset
- AWS Service Management Connector
- Amazon RDS Custom for Oracle
- Amazon WorkMail
- Amazon WorkSpaces – Thin Client
Services Reaching Sunset
- Amazon Chime SDK – Proxy Sessions
"We understand that changes in availability can be disruptive," an AWS spokesperson said. "We are committed to providing clear guidance on alternatives and migration support to minimize operational impact." Customers are urged to review the full guide and plan transitions.
What to Do Now
Customers can start using AWS DevOps Agent and AWS Security Agent immediately through the AWS Management Console. For more details, see the preview blog posts by Sébastien Stormacq (DevOps Agent) and Esra Kay (Security Agent).
Stay tuned for further autonomous agent releases as AWS continues to invest in self-operating cloud infrastructure.